TERMS AND CONDITIONS
We want to provide you with the best experience, so your purchase is subject to our terms and conditions:
Payment Methods:
For the convenience of our attendees, the payment methods accepted by runway7fashion.com are American Express, Visa, and MasterCard.
Order Confirmation:
After making the payment on the website you will receive a confirmation email with a QR code. If you do not receive a QR code we ask that you check your junk email. If you are still unable to locate it but have been charged on your card please reach out to us to reissue you the ticket.
Tickets purchased through our website:
Tickets are sold exclusively through our website, tickets that were not purchased through our website may be fraudulent.
The tickets can be transferable, which means that if the person who bought the ticket cannot go the ticket may be given to another person. The guest must have a valid QR code to present at the door which may only be scanned once, so you may forward your code to them for entry.
The availability of seats will be handled exclusively by Runway 7 Fashion.
Rescheduling or cancellation of an event:
In the case of a designer showcase being rescheduled the client may request a refund for credit up until the show day they purchased tickets for. This will allow the guest to attend the later rescheduled show day or any other show of their choice up to 1 year from ticket purchase.
In the case of complete cancellation of a show, the customer will receive a refund. The refund time will be exclusively handled by Runway 7 Fashion.
Changing Show Day/Time:
You can request a change of show from the one you initially purchased by writing to us at operations@runway7fashion.com. Please detail the order number, the show time you purchased, and the show time you want to be changed to. We will make the change as long as the availability allows us to do it. If for any reason those seats are not available for the newly selected show date then change request cannot be made.
Waiting Time:
To all users who purchased a ticket and have a reserved seat the maximum waiting time will be 30 minutes. If this time is exceeded, we have the right to relocate you. For example if you purchase a ticket for a 7pm show but do not arrive until 7:35 we reserve the right to relocate your seat if needed. Please be respectful of our designers and their showcase and arrive on time.
All ticket sales are final and non-refundable. Once ticket is purchased it cannot be re-sold via any third party websites.
QR code must be presented:
You must also present the QR code via your ticket at the door, otherwise you will not be able to enter the event. If you do not attend the show you purchased tickets for there will be no refund.
Ticket Codes:
During the ticket sales season discount codes will be activated and their validity and availability will be limited. The discount request would not be effective if you did not use the discount code when registering your purchase.
Conduct: Cancellation and Expulsion:
Any person who demonstrates misconduct and uses inappropriate language or discriminatory words inside the venue or in line will be removed immediately without the right to claim or refund.
By purchasing a ticket, you grant the right to submit to the review measures considered appropriate by the venue authorities, in case of resistance, your access to the show will be limited without the possibility of claiming a refund. Outside Liquor, sharp objects, or objects that stun the general public, such as bombards, whistles, etc., are not accepted.
Acceptance of Image Use:
By attending the event you accept and grant permission to use all the audiovisual material in which you are registered, in order to use it later in our platforms and publications.
Thank you and we hope you have an excellent experience.
RUNWAY7FASHION
